Alarm Monitoring Controller (Night Shift)

Night or day, a shopping mall security office in Boksburg never switches off, and neither does your focus on shift. You don't need to be the loudest person in the room, just the one others can count on.

This post is in Boksburg (Gauteng). Please only apply if you can travel there daily.

• Dispatch the nearest response vehicle over the radio
• Pull and save video footage for incident investigations
• Keep call-out times and client passwords up to date
• Talk down intruders over on-site speakers when the system allows
• Monitor live CCTV feeds and zoom in on suspicious movement

• Computer literate and quick on a keyboard
• Clear speaking voice on radio and phone
• No criminal convictions (vetting is done before you start)
• PSIRA registration, Grade C or higher
• Matric
• Good memory for sites, streets and procedures

• Call centre work in the past
• Speaking more than one local language
• CCTV operator short course

• Training on the monitoring software
• Path to senior controller or supervisor
• Indoor, air-conditioned work environment

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.