Alarm Monitoring Controller (Night Shift)

You'll watch the screens and radios at a remote video monitoring centre in Midrand, and send help the moment something is wrong. This role rewards consistency more than flash.

Home base is a remote video monitoring centre on the Midrand side of Gauteng.

• Talk down intruders over on-site speakers when the system allows
• Pull and save video footage for incident investigations
• Answer alarm signals and phone clients to verify them
• Dispatch the nearest response vehicle over the radio
• Hand over open incidents clearly at shift change
• Keep call-out times and client passwords up to date
• Track stolen vehicles on the map and guide recovery teams

• Clear speaking voice on radio and phone
• Computer literate and quick on a keyboard
• Matric
• No criminal convictions (vetting is done before you start)
• Able to stay focused through 12-hour day and night shifts

• CCTV operator short course
• Speaking more than one local language

• Shift allowance for nights
• Indoor, air-conditioned work environment
• Path to senior controller or supervisor
• Training on the monitoring software

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.