Alarm Monitoring Controller (Night Shift) – Entry Level

Sharp eyes and a calm voice are the tools of the trade at a vehicle tracking control centre in Secunda. Bring a calm head on busy days and you'll be fine.

Location: Secunda, Mpumalanga. Applicants who already live in the area get looked at first.

• Hand over open incidents clearly at shift change
• Answer alarm signals and phone clients to verify them
• Track stolen vehicles on the map and guide recovery teams
• Log every event and action on the monitoring software
• Report camera faults and offline sites to the technicians
• Keep call-out times and client passwords up to date
• Talk down intruders over on-site speakers when the system allows

• Able to stay focused through 12-hour day and night shifts
• Computer literate and quick on a keyboard
• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher
• Matric

• CCTV operator short course
• Speaking more than one local language
• Call centre work in the past

• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.