Back Office Clerk (Insurance Policies) – Entry Level

Numbers, names and codes cross your screen all day at this wholesale distribution centre in Epping. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is in Epping (Western Cape). Please only apply if you can travel there daily. The first two weeks are spent shadowing someone experienced.

• Hit daily volume targets with an accuracy score above 98%.
• Pull and file physical records in date or account-number order.
• Capture claim forms, invoices or delivery notes onto the system.
• Match proofs of delivery to invoices and flag shortages.
• Shred and dispose of documents under the retention policy.
• Check every captured record against the source document for errors.
• Update client records when addresses or banking details change.

• Careful with personal information and confidentiality
• A matric pass, any subjects
• Typing speed of at least 35 wpm with good accuracy
• Basic Excel: sorting, filtering and simple formulas
• Six months of admin or capturing work, or a completed learnership

• A Business Administration NQF Level 3 or 4 certificate
• SAP, Sage or Pastel experience
• Experience with a document management system

• Contracts that often turn permanent for strong performers
• Training on the company system from day one
• Close to public transport routes
• Office hours with overtime paid at the BCEA rate

• Unemployed graduates and learnership completers get shortlisted often, so add any YES or SETA learnership you finished.
• Many capturer ads include an online typing or accuracy test; practise on a free typing site first.