CCTV Monitoring Officer (Night Roster)

Sharp eyes and a calm voice are the tools of the trade at an armed response control room in Fourways. If you like clear targets and knowing where you stand, this is for you.

Home base is an armed response control room on the Fourways side of Gauteng.

• Dispatch the nearest response vehicle over the radio
• Keep call-out times and client passwords up to date
• Track stolen vehicles on the map and guide recovery teams
• Log every event and action on the monitoring software
• Answer alarm signals and phone clients to verify them
• Report camera faults and offline sites to the technicians

• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard
• Good memory for sites, streets and procedures

• Training on the monitoring software
• Indoor, air-conditioned work environment
• Path to senior controller or supervisor

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.