CCTV Monitoring Officer (Night Roster)

From a chair in an armed response control room in Pretoria East, you guide officers in the field to where they are needed. It's a practical job: you'll see what you got done before you go home.

The work is in Pretoria East, Gauteng, so you'll need a reliable way to get there every day. Start date: as soon as possible for the right person.

• Dispatch the nearest response vehicle over the radio
• Monitor live CCTV feeds and zoom in on suspicious movement
• Answer alarm signals and phone clients to verify them
• Talk down intruders over on-site speakers when the system allows
• Hand over open incidents clearly at shift change
• Log every event and action on the monitoring software

• Clear speaking voice on radio and phone
• No criminal convictions (vetting is done before you start)
• Good memory for sites, streets and procedures
• Able to stay focused through 12-hour day and night shifts
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard

• Experience on a CCTV or alarm monitoring platform
• Speaking more than one local language

• Shift allowance for nights
• Path to senior controller or supervisor
• Indoor, air-conditioned work environment

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.