CCTV Monitoring Officer (Night Roster) – Entry Level

You'll watch the screens and radios at a remote video monitoring centre in Sandton, and send help the moment something is wrong. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

Home base is a remote video monitoring centre on the Sandton side of Gauteng. The first two weeks are spent shadowing someone experienced.

• Hand over open incidents clearly at shift change
• Dispatch the nearest response vehicle over the radio
• Log every event and action on the monitoring software
• Monitor live CCTV feeds and zoom in on suspicious movement
• Track stolen vehicles on the map and guide recovery teams
• Talk down intruders over on-site speakers when the system allows
• Keep call-out times and client passwords up to date

• No criminal convictions (vetting is done before you start)
• Matric
• Able to stay focused through 12-hour day and night shifts
• Computer literate and quick on a keyboard
• Clear speaking voice on radio and phone
• Good memory for sites, streets and procedures

• Speaking more than one local language
• Call centre work in the past
• CCTV operator short course

• Training on the monitoring software
• Path to senior controller or supervisor
• Indoor, air-conditioned work environment

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.