Client Service Officer (Municipal Pay Point)

If you like people and hate long queues, this furniture retail branch in East London suits you. It's a practical job: you'll see what you got done before you go home.

The site is in East London; early starts mean public transport timing matters, so check your route before applying.

• Call customers when repairs or orders are ready to collect.
• Greet customers, find out what they need and manage the queue ticket system.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Update customer details and file signed forms for audit.
• Process returns, exchanges and credit notes under the Consumer Protection Act.

• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end
• Accurate with cash and paperwork
• Presentable and approachable with all kinds of customers

• Medical scheme or insurance product knowledge
• Speaking the main local language of your area
• A Customer Service NQF certificate

• Product training and certifications paid for
• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.