Client Service Officer (Municipal Pay Point)

You'll help walk-in customers at a courier depot counter in Rustenburg, face to face, all day. If you like clear targets and knowing where you stand, this is for you.

The site is in Rustenburg; early starts mean public transport timing matters, so check your route before applying.

• Book repairs and warranty claims and give customers a reference number.
• Call customers when repairs or orders are ready to collect.
• Log complaints and pass them to the store or branch manager.
• Greet customers, find out what they need and manage the queue ticket system.
• Take payments, balance your till and bank cash at close.

• Matric (Grade 12) certificate
• Retail or customer service experience of at least a year
• Presentable and approachable with all kinds of customers
• Accurate with cash and paperwork
• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end

• Monthly sales incentive on upgrades and add-ons
• Staff discount on products
• Fixed roster published two weeks ahead
• Product training and certifications paid for

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.