Clinical Coder (ICD-10)

Patients meet you first at this medical billing bureau in Umhlanga, so calm and clear matters. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

The site is in Umhlanga; early starts mean public transport timing matters, so check your route before applying. Weekend work is on a roster, so you won't be on every weekend.

• Answer the phones and send clinical questions to the right nurse or doctor
• Request pre-authorisation for scans, procedures and admissions
• Take payments, issue receipts and balance the cash-up at close
• Submit claims electronically and work through the rejection report daily
• Open patient files and capture consent forms in line with POPIA
• Keep patient records locked and share them only with written consent

• At least 2 years in a medical practice, hospital or billing bureau
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Matric
• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• You keep patient information private, every time

• Free medical consultations for staff at some practices
• Normal practice hours with most weekends off
• Bonus linked to collections at billing bureaus
• Parking on site

• Name the billing software you know in your CV headline; practices want someone who needs no system training.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.