Collections Agent (Early Arrears) – Permanent

This vehicle finance collections floor in Germiston needs a calm negotiator who can hear "no" without giving up. Expect to be trusted with real work from your first week.

The site is in Germiston; early starts mean public transport timing matters, so check your route before applying. Overtime comes up in peak season and is paid.

• Record reasons for non-payment so the credit team can adjust policy.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Update debtor contact details from tracing searches.
• Report daily on rands collected, contacts made and arrangements set.
• Track broken promises-to-pay and follow up within 48 hours.
• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.

• Target-driven and comfortable with commission
• Clear credit and criminal record
• Registered, or willing to register, with the Council for Debt Collectors
• You keep your tone respectful even when the debtor is not

• A second South African language
• Legal collections or attorney-firm background

• Council for Debt Collectors registration paid for you
• Uncapped monthly commission on collected rands
• Monthly incentives for the top three collectors
• Structured weekday hours with only occasional Saturdays

• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").