Collections Agent (Student Accounts) – Entry Level

Hit your collection targets at this retail credit centre in Atlantis and your commission shows it. This role rewards consistency more than flash.

The work is in Atlantis, Western Cape, so you'll need a reliable way to get there every day.

• Update debtor contact details from tracing searches.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Answer disputes about balances, interest and fees with a printed statement.
• Hand accounts over for legal action once internal steps are exhausted.
• Send written arrangements by SMS or email straight after each call.
• Track broken promises-to-pay and follow up within 48 hours.

• Target-driven and comfortable with commission
• At least 6 months in collections, sales or a call centre
• You keep your tone respectful even when the debtor is not
• Matric
• Good with numbers, dates and payment calculations

• Council for Debt Collectors registration paid for you
• Monthly incentives for the top three collectors
• Uncapped monthly commission on collected rands

• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.