Collections Team Leader

How2Apply Talent Network
Pretoria West, Gauteng
Full-time
Posted 1 hour ago
Full-time Customer Service & Call Centre
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Job Description

Collections at a microlender call centre in Pretoria West is about firm, fair conversations and steady numbers. It's a practical job: you'll see what you got done before you go home.

You'll report in Pretoria West. Relocation is not covered for this one. Weekend work is on a roster, so you won't be on every weekend.

What you'll actually do

  • Negotiate payment arrangements and set up DebiCheck mandates.
  • Update debtor contact details from tracing searches.
  • Send written arrangements by SMS or email straight after each call.
  • Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
  • Report daily on rands collected, contacts made and arrangements set.

You'll need

  • At least 6 months in collections, sales or a call centre
  • Good with numbers, dates and payment calculations
  • Matric
  • Clear credit and criminal record
  • Registered, or willing to register, with the Council for Debt Collectors

On offer

  • Structured weekday hours with only occasional Saturdays
  • Uncapped monthly commission on collected rands
  • Monthly incentives for the top three collectors

How to apply for this job

  1. Check you meet the must-haves first; recruiters filter on those before anything else.
  2. Keep copies of these ready to send: your Council for Debt Collectors registration, if you have one, your matric results, certified plus last three payslips showing commission earned.
  3. Send your details with the form below. Add one or two lines about similar work you've done.
  4. Watch for a call or WhatsApp from How2Apply over the next 9 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Pretoria West.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

  • If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
  • Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").

Interested in this role?

Apply in 2 minutes. No CV upload needed yet.

Applying is free. How2Apply will never ask you for money.

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Job details
SalaryDiscussed at interview
Job TypeFull-time
LocationPretoria West, Gauteng
CategoryCustomer Service & Call Centre
Experience1+ years
Posted29 September 2026
Closing Date23 October 2026
How2Apply Talent Network
Recruiting for employers in Pretoria West

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