how2apply

Collections Team Leader

How2Apply Talent Network

Pretoria West, Gauteng

Full-time

Posted 1 hour ago

Full-time Customer Service & Call Centre

Apply for this job

Job Description

Collections at a microlender call centre in Pretoria West is about firm, fair conversations and steady numbers. It's a practical job: you'll see what you got done before you go home.

You'll report in Pretoria West. Relocation is not covered for this one. Weekend work is on a roster, so you won't be on every weekend.

What you'll actually do

Negotiate payment arrangements and set up DebiCheck mandates.
Update debtor contact details from tracing searches.
Send written arrangements by SMS or email straight after each call.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
Report daily on rands collected, contacts made and arrangements set.

You'll need

At least 6 months in collections, sales or a call centre
Good with numbers, dates and payment calculations
Matric
Clear credit and criminal record
Registered, or willing to register, with the Council for Debt Collectors

On offer

Structured weekday hours with only occasional Saturdays
Uncapped monthly commission on collected rands
Monthly incentives for the top three collectors

How to apply for this job

Check you meet the must-haves first; recruiters filter on those before anything else.
Keep copies of these ready to send: your Council for Debt Collectors registration, if you have one, your matric results, certified plus last three payslips showing commission earned.
Send your details with the form below. Add one or two lines about similar work you've done.
Watch for a call or WhatsApp from How2Apply over the next 9 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Pretoria West.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").