Customer Service Clerk (Courier Depot) – Entry Level

Customers bring their problems to your counter at a private clinic front desk in Alberton, and leave with answers. This role rewards consistency more than flash.

This post is Alberton-based, with most of your time spent at a private clinic front desk.

• Book repairs and warranty claims and give customers a reference number.
• Call customers when repairs or orders are ready to collect.
• Do SIM swaps and RICA registrations with proper ID checks.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Take payments, balance your till and bank cash at close.

• Good on a computer and point-of-sale system
• Accurate with cash and paperwork
• You can stay polite with a long queue watching
• Presentable and approachable with all kinds of customers

• RICA and cellular product knowledge
• Medical scheme or insurance product knowledge

• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons
• Staff discount on products
• Product training and certifications paid for

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.