Customer Service Clerk (Courier Depot) – Permanent

If you like people and hate long queues, this private clinic front desk in Bellville suits you. It's the kind of job where doing the basics well every day gets you noticed.

The site is in Bellville; early starts mean public transport timing matters, so check your route before applying.

• Call customers when repairs or orders are ready to collect.
• Log complaints and pass them to the store or branch manager.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Greet customers, find out what they need and manage the queue ticket system.
• Update customer details and file signed forms for audit.

• Retail hours, including Saturdays, Sundays and month-end
• Retail or customer service experience of at least a year
• You can stay polite with a long queue watching
• Accurate with cash and paperwork

• A Customer Service NQF certificate
• Speaking the main local language of your area
• RICA and cellular product knowledge

• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons
• Staff discount on products

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.