Customer Service Consultant (Cellular Store)

You'll help walk-in customers at a private clinic front desk in Alberton, face to face, all day. It's the kind of job where doing the basics well every day gets you noticed.

You'll report in Alberton. Relocation is not covered for this one.

• Take payments, balance your till and bank cash at close.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Do SIM swaps and RICA registrations with proper ID checks.
• Update customer details and file signed forms for audit.
• Track parcels, reissue waybills and arrange redelivery at the counter.

• Accurate with cash and paperwork
• Retail or customer service experience of at least a year
• Retail hours, including Saturdays, Sundays and month-end
• You can stay polite with a long queue watching
• Good on a computer and point-of-sale system
• Presentable and approachable with all kinds of customers

• A Customer Service NQF certificate
• Medical scheme or insurance product knowledge
• Speaking the main local language of your area

• Staff discount on products
• Monthly sales incentive on upgrades and add-ons
• Fixed roster published two weeks ahead
• Product training and certifications paid for

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.