Debt Collector (Legal Book)

Collections at a vehicle finance collections floor in Brackenfell is about firm, fair conversations and steady numbers. You'll work with a small crew, so being easy to work with matters as much as skill.

The site is in Brackenfell; early starts mean public transport timing matters, so check your route before applying.

• Report daily on rands collected, contacts made and arrangements set.
• Update debtor contact details from tracing searches.
• Answer disputes about balances, interest and fees with a printed statement.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Hand accounts over for legal action once internal steps are exhausted.
• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
• Record reasons for non-payment so the credit team can adjust policy.

• You keep your tone respectful even when the debtor is not
• Matric
• Target-driven and comfortable with commission
• Registered, or willing to register, with the Council for Debt Collectors
• Good with numbers, dates and payment calculations

• Legal collections or attorney-firm background
• A second South African language

• Uncapped monthly commission on collected rands
• Monthly incentives for the top three collectors
• Structured weekday hours with only occasional Saturdays

• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").