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Debt Collector (Legal Book)

How2Apply Talent Network

Newcastle, KwaZulu-Natal

Contract

Posted 1 day ago

Contract Customer Service & Call Centre

R9 000 – R12 250/month

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Job Description

Hit your collection targets at this municipal accounts office in Newcastle and your commission shows it. This role rewards consistency more than flash.

This post is in Newcastle (KwaZulu-Natal). Please only apply if you can travel there daily.

The work, day to day

Send written arrangements by SMS or email straight after each call.
Hand accounts over for legal action once internal steps are exhausted.
Track broken promises-to-pay and follow up within 48 hours.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
Update debtor contact details from tracing searches.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Answer disputes about balances, interest and fees with a printed statement.

What you need

Matric
At least 6 months in collections, sales or a call centre
Clear credit and criminal record
Registered, or willing to register, with the Council for Debt Collectors
You keep your tone respectful even when the debtor is not
Target-driven and comfortable with commission

Nice if you have

Knowledge of the NCA and prescription rules
A second South African language
Experience on a collections system such as Debtmaster or a dialler platform

What you get

Council for Debt Collectors registration paid for you
Structured weekday hours with only occasional Saturdays
Uncapped monthly commission on collected rands
Monthly incentives for the top three collectors

How to apply

Make sure the role, the hours and working in Newcastle really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: last three payslips showing commission earned, your Council for Debt Collectors registration, if you have one plus your matric results, certified.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Newcastle; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.