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Debt Collector (Legal Book)

How2Apply Talent Network

Somerset West, Western Cape

Full-time

Posted 1 day ago

Full-time Customer Service & Call Centre

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Job Description

This vehicle finance collections floor in Somerset West needs a calm negotiator who can hear "no" without giving up. You'll work with a small crew, so being easy to work with matters as much as skill.

This post is in Somerset West (Western Cape). Please only apply if you can travel there daily.

The work, day to day

Answer disputes about balances, interest and fees with a printed statement.
Track broken promises-to-pay and follow up within 48 hours.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Record reasons for non-payment so the credit team can adjust policy.
Hand accounts over for legal action once internal steps are exhausted.
Send written arrangements by SMS or email straight after each call.

What you need

At least 6 months in collections, sales or a call centre
Matric
Good with numbers, dates and payment calculations
Clear credit and criminal record

Helpful, not essential

Knowledge of the NCA and prescription rules
Experience on a collections system such as Debtmaster or a dialler platform
Legal collections or attorney-firm background

What you get

Monthly incentives for the top three collectors
Council for Debt Collectors registration paid for you
Uncapped monthly commission on collected rands

How to apply

Make sure the role, the hours and working in Somerset West really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: certified copy of your SA ID or work permit, last three payslips showing commission earned plus your matric results, certified.
Fill in the short form below with your name and a phone number you actually answer.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 9 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Somerset West.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

How to stand out

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.