how2apply

Desktop Support Technician (Second Line)

How2Apply Talent Network

Klerksdorp, North West

Internship

Posted 2 hours ago

Internship IT & Software

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Job Description

You'll be the person who fixes it when laptops, printers and logins break at a call centre campus in Klerksdorp. It suits someone who likes knowing exactly what a good day's work looks like.

You'll report in Klerksdorp. Relocation is not covered for this one.

The work, day to day

Keep the asset register up to date when equipment moves
Replace faulty hardware and log warranty claims with suppliers
Install and configure printers, scanners and docking stations
Troubleshoot Outlook, Teams and OneDrive problems for users
Escalate network and server faults to second or third line with good notes

What you need

Working knowledge of Windows 10 and 11 and Microsoft 365
At least 1 year of help desk or desktop support (not needed for intern posts)
Code B driver's licence and own car for field posts
Able to log clear, complete ticket notes
Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Patient and friendly with non-technical users

What's in it for you

Paid certification exams after probation
Company laptop and cellphone
Travel allowance for field technicians

How to apply

Check you meet the must-haves first; recruiters filter on those before anything else.
Keep copies of these ready to send: certified matric certificate and ID copy, copy of your driver's licence for field posts plus IT certificates, including A+ or N+ if you have them.
Fill in the short form below with your name and a phone number you actually answer.
Watch for a call or WhatsApp from How2Apply over the next 8 working days.

How2Apply recruits for this position on behalf of hiring employers around Klerksdorp; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

List your certifications right under your name; A+ and ITIL are common keyword filters.
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.