how2apply

Desktop Support Technician (Second Line) – Fixed-Term

How2Apply Talent Network

Tembisa, Gauteng

Full-time

Posted 1 day ago

Full-time IT & Software

R11 750 – R18 000/month

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Job Description

A hospital group in Tembisa needs a calm tech who can help frustrated users get back to work. Expect to be trusted with real work from your first week.

Home base is a hospital group on the Tembisa side of Gauteng.

What you'll actually do

Write short how-to guides for common user problems
Keep the asset register up to date when equipment moves
Install and configure printers, scanners and docking stations
Log, prioritise and update tickets on the service desk system
Visit branches or sites to fix issues that need hands on the machine
Troubleshoot Outlook, Teams and OneDrive problems for users
Reset passwords and unlock accounts in Active Directory and Entra ID

You'll need

Able to log clear, complete ticket notes
At least 1 year of help desk or desktop support (not needed for intern posts)
Patient and friendly with non-technical users
Working knowledge of Windows 10 and 11 and Microsoft 365

On offer

Company laptop and cellphone
Clear path to second-line and systems roles
Travel allowance for field technicians

How to apply

Check you meet the must-haves first; recruiters filter on those before anything else.
Have the following on hand (clear photos on your phone are fine at first): copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Fill in the short form below with your name and a phone number you actually answer.
Watch for a call or WhatsApp from How2Apply over the next 7 working days.

How2Apply recruits for this position on behalf of hiring employers around Tembisa; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
Describe the size of the environment you supported, such as "400 users across 6 branches".