Dispatch Controller (Distribution Depot)

Trucks, drivers, loads and deadlines all meet on your screen at a courier operations centre in Kariega. You don't need to be the loudest person in the room, just the one others can count on.

The work is in Kariega, Eastern Cape, so you'll need a reliable way to get there every day.

• Plan daily loads to use full truck capacity
• Check driver hours so nobody drives too long without rest
• Phone drivers when trucks stop too long or go off-route
• Arrange breakdown recovery and replacement vehicles
• Keep a register of PrDP and licence expiry dates for all drivers
• Capture trip sheets, fuel and toll costs on the system
• Update customers on delivery times and delays

• Calm and decisive when things go wrong
• Matric
• Good with Excel and email
• Clear on the phone with drivers and customers
• At least 2 years in transport or logistics
• Knowledge of South African road freight regulations

• Previous truck driving experience
• Transport management system (TMS) experience
• Experience on a vehicle telematics platform

• Office-based work with a steady roster
• Training on the fleet and tracking systems
• Cellphone allowance for standby shifts

• If you drove trucks before, say so. Controllers who know the road earn quick respect from drivers.
• Give the fleet size and route types you handled, for example "40 trucks, long-haul and local". Hiring managers want scale.