how2apply

End-User Computing Technician

How2Apply Talent Network

Burgersfort, Limpopo

Full-time

Posted 3 hours ago

Full-time IT & Software

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Job Description

A group of private schools in Burgersfort needs a calm tech who can help frustrated users get back to work. If you turn up on time and finish what you start, you'll fit in quickly.

The work is in Burgersfort, Limpopo, so you'll need a reliable way to get there every day.

What you'll actually do

Replace faulty hardware and log warranty claims with suppliers
Log, prioritise and update tickets on the service desk system
Escalate network and server faults to second or third line with good notes
Reset passwords and unlock accounts in Active Directory and Entra ID
Connect users remotely with a remote support tool to fix issues

You'll need

Patient and friendly with non-technical users
Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Able to log clear, complete ticket notes
Code B driver's licence and own car for field posts
Working knowledge of Windows 10 and 11 and Microsoft 365
At least 1 year of help desk or desktop support (not needed for intern posts)

Nice if you have

Experience with Intune or SCCM for device management
Experience supporting point-of-sale or medical devices

What you get

Clear path to second-line and systems roles
Paid certification exams after probation
Travel allowance for field technicians
Company laptop and cellphone

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: IT certificates, including A+ or N+ if you have them, copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Send your details with the form below. Add one or two lines about similar work you've done.
Watch for a call or WhatsApp from How2Apply over the next 9 working days.

How2Apply recruits for this position on behalf of hiring employers around Burgersfort; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Before you hit apply

Describe the size of the environment you supported, such as "400 users across 6 branches".
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.