End-User Computing Technician

You'll be the person who fixes it when laptops, printers and logins break at a corporate head office in Epping. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

Location: Epping, Western Cape. Applicants who already live in the area get looked at first.

• Install and configure printers, scanners and docking stations
• Write short how-to guides for common user problems
• Replace faulty hardware and log warranty claims with suppliers
• Escalate network and server faults to second or third line with good notes
• Keep the asset register up to date when equipment moves

• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Working knowledge of Windows 10 and 11 and Microsoft 365
• Able to log clear, complete ticket notes

• Paid certification exams after probation
• Standby pay for after-hours cover
• Travel allowance for field technicians
• Clear path to second-line and systems roles

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• List your certifications right under your name; A+ and ITIL are common keyword filters.