how2apply

End-User Computing Technician

How2Apply Talent Network

Randburg, Gauteng

Full-time

Posted 1 hour ago

Full-time IT & Software

R18 000 – R27 000/month

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Job Description

A hospital group in Randburg needs a calm tech who can help frustrated users get back to work. Bring a calm head on busy days and you'll be fine.

The site is in Randburg; early starts mean public transport timing matters, so check your route before applying.

The work, day to day

Log, prioritise and update tickets on the service desk system
Install and configure printers, scanners and docking stations
Replace faulty hardware and log warranty claims with suppliers
Escalate network and server faults to second or third line with good notes
Write short how-to guides for common user problems

You'll need

Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
At least 1 year of help desk or desktop support (not needed for intern posts)
Patient and friendly with non-technical users
Able to log clear, complete ticket notes
Working knowledge of Windows 10 and 11 and Microsoft 365

Helpful, not essential

CompTIA Network+ or Microsoft MD-102 certification
Experience with Intune or SCCM for device management
ITIL Foundation

On offer

Company laptop and cellphone
Travel allowance for field technicians
Clear path to second-line and systems roles

Applying, step by step

Make sure the role, the hours and working in Randburg really suit you before you apply.
Keep copies of these ready to send: certified matric certificate and ID copy, copy of your driver's licence for field posts plus IT certificates, including A+ or N+ if you have them.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 5 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Randburg; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
Describe the size of the environment you supported, such as "400 users across 6 branches".