how2apply

End-User Computing Technician

How2Apply Talent Network

Sandton, Gauteng

Full-time

Posted 1 hour ago

Full-time IT & Software

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Job Description

Tickets come in all day at this hospital group in Sandton, and you close them. This is a good step for someone who wants proper routine and a manager who notices good work.

You'll report in Sandton. Relocation is not covered for this one.

What you'll actually do

Visit branches or sites to fix issues that need hands on the machine
Log, prioritise and update tickets on the service desk system
Replace faulty hardware and log warranty claims with suppliers
Keep the asset register up to date when equipment moves
Connect users remotely with a remote support tool to fix issues
Reset passwords and unlock accounts in Active Directory and Entra ID
Write short how-to guides for common user problems

You'll need

Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
At least 1 year of help desk or desktop support (not needed for intern posts)
Working knowledge of Windows 10 and 11 and Microsoft 365
Patient and friendly with non-technical users
Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Able to log clear, complete ticket notes

Helpful, not essential

Experience with Intune or SCCM for device management
CompTIA Network+ or Microsoft MD-102 certification

What you get

Company laptop and cellphone
Travel allowance for field technicians
Standby pay for after-hours cover
Clear path to second-line and systems roles

How to apply for this job

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Have the following on hand (clear photos on your phone are fine at first): IT certificates, including A+ or N+ if you have them, copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 10 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Sandton.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

List your certifications right under your name; A+ and ITIL are common keyword filters.
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.