End-User Computing Technician

A corporate head office in Soweto needs a calm tech who can help frustrated users get back to work. Expect to be trusted with real work from your first week.

Home base is a corporate head office on the Soweto side of Gauteng.

• Visit branches or sites to fix issues that need hands on the machine
• Write short how-to guides for common user problems
• Escalate network and server faults to second or third line with good notes
• Install and configure printers, scanners and docking stations
• Log, prioritise and update tickets on the service desk system
• Reset passwords and unlock accounts in Active Directory and Entra ID
• Image, set up and hand over new laptops and desktops

• Patient and friendly with non-technical users
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Code B driver's licence and own car for field posts
• Able to log clear, complete ticket notes
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi

• Travel allowance for field technicians
• Clear path to second-line and systems roles
• Company laptop and cellphone
• Paid certification exams after probation

• List your certifications right under your name; A+ and ITIL are common keyword filters.
• Describe the size of the environment you supported, such as "400 users across 6 branches".