how2apply

End-User Computing Technician

How2Apply Talent Network

Worcester, Western Cape

Full-time

Posted 8 hours ago

Full-time IT & Software

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Job Description

Tickets come in all day at this managed IT services provider in Worcester, and you close them. Expect to be trusted with real work from your first week.

This post is in Worcester (Western Cape). Please only apply if you can travel there daily.

What your day looks like

Image, set up and hand over new laptops and desktops
Install and configure printers, scanners and docking stations
Keep the asset register up to date when equipment moves
Log, prioritise and update tickets on the service desk system
Write short how-to guides for common user problems
Escalate network and server faults to second or third line with good notes
Replace faulty hardware and log warranty claims with suppliers

What you need

Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Code B driver's licence and own car for field posts
At least 1 year of help desk or desktop support (not needed for intern posts)
Patient and friendly with non-technical users

Helpful, not essential

ITIL Foundation
Experience with Intune or SCCM for device management

What's in it for you

Travel allowance for field technicians
Standby pay for after-hours cover
Company laptop and cellphone

Applying, step by step

Check you meet the must-haves first; recruiters filter on those before anything else.
Get these ready, because shortlisted people are asked for them straight away: copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
Watch for a call or WhatsApp from How2Apply over the next 5 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Worcester.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

List your certifications right under your name; A+ and ITIL are common keyword filters.
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.