Front-of-House Service Consultant (Clinic)

This department store service desk in Polokwane needs someone friendly who can fix account problems while the queue moves. It's a practical job: you'll see what you got done before you go home.

This post is in Polokwane (Limpopo). Please only apply if you can travel there daily.

• Call customers when repairs or orders are ready to collect.
• Update customer details and file signed forms for audit.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Greet customers, find out what they need and manage the queue ticket system.
• Book repairs and warranty claims and give customers a reference number.
• Do SIM swaps and RICA registrations with proper ID checks.
• Take payments, balance your till and bank cash at close.

• You can stay polite with a long queue watching
• Good on a computer and point-of-sale system
• Retail hours, including Saturdays, Sundays and month-end
• Accurate with cash and paperwork
• Matric (Grade 12) certificate
• Retail or customer service experience of at least a year

• A Customer Service NQF certificate
• Speaking the main local language of your area

• Fixed roster published two weeks ahead
• Staff discount on products
• Monthly sales incentive on upgrades and add-ons
• Product training and certifications paid for

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.