how2apply

Front Office Shift Supervisor – Permanent

How2Apply Talent Network

Benoni, Gauteng

Full-time

Posted 1 hour ago

Full-time Hospitality & Tourism

Apply for this job

Job Description

Guests at this airport hotel in Benoni meet you first, so the stay starts at your desk. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

The work is in Benoni, Gauteng, so you'll need a reliable way to get there every day. You'll start with a short induction before working on your own.

The work, day to day

Store guest details securely in line with POPIA.
Book shuttles, dinner reservations and game drives for guests.
Answer booking emails and calls, and quote rates from the rate sheet.
Run the night audit, close the day and print the flash report.
Manage OTA bookings coming in from online travel channels.

You'll need

Confident on a computer and quick to learn a property system
A hospitality or tourism diploma, or 1 year at a hotel front desk
Calm with an unhappy guest at 11pm
Matric

Helpful, not essential

A foreign language such as German, French or Portuguese
Amadeus or Galileo training for travel roles
Revenue or yield management exposure

On offer

Meals on duty and uniform supplied
Night-shift allowance
Paid system training in the first month

How to apply

Check you meet the must-haves first; recruiters filter on those before anything else.
Get these ready, because shortlisted people are asked for them straight away: a recently certified ID copy (within 3 months) plus certified copy of your matric certificate.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 9 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Benoni; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Add a line on shift flexibility: front offices shortlist people who can cover nights.
Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.