Front Office Shift Supervisor

You'll handle check-ins, bookings and questions at a boutique guesthouse in George. You'll work with a small crew, so being easy to work with matters as much as skill.

The site is in George; early starts mean public transport timing matters, so check your route before applying.

• Take card pre-authorisations and settle folios at checkout.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Handle complaints at the desk and log them for the duty manager.
• Balance your cash float and card slips before handover.
• Answer booking emails and calls, and quote rates from the rate sheet.

• Honest with cash and card payments
• Calm with an unhappy guest at 11pm
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Confident on a computer and quick to learn a property system
• You can work rotating shifts, including nights

• Opera PMS or Protel certificate
• Amadeus or Galileo training for travel roles

• Night-shift allowance
• Meals on duty and uniform supplied
• Service charge share at some properties

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.