how2apply

Front Office Shift Supervisor

How2Apply Talent Network

Gqeberha, Eastern Cape

Full-time

Posted 2 hours ago

Full-time Hospitality & Tourism

R11 250 – R14 000/month

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Job Description

Running the front desk of a business hotel in Gqeberha means calm service and a clean shift balance. This is a good step for someone who wants proper routine and a manager who notices good work.

The site is in Gqeberha; early starts mean public transport timing matters, so check your route before applying. Overtime comes up in peak season and is paid.

What your day looks like

Handle complaints at the desk and log them for the duty manager.
Manage OTA bookings coming in from online travel channels.
Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
Run the night audit, close the day and print the flash report.
Answer booking emails and calls, and quote rates from the rate sheet.

What you need

Matric
A hospitality or tourism diploma, or 1 year at a hotel front desk
You can work rotating shifts, including nights
Calm with an unhappy guest at 11pm
Clear spoken and written English

Extra points for

Opera PMS or Protel certificate
Amadeus or Galileo training for travel roles
A foreign language such as German, French or Portuguese

What you get

Night-shift allowance
Discounted stays across the group
Meals on duty and uniform supplied
Service charge share at some properties

How to apply

Make sure the role, the hours and working in Gqeberha really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: a recently certified ID copy (within 3 months), your hospitality or tourism diploma and transcript plus certified copy of your matric certificate.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
If you're shortlisted you'll hear from us within 5 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Gqeberha; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Add a line on shift flexibility: front offices shortlist people who can cover nights.
If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.