Front Office Shift Supervisor

At this travel agency in Komani, you'll turn bookings into happy stays. If you turn up on time and finish what you start, you'll fit in quickly.

The site is in Komani; early starts mean public transport timing matters, so check your route before applying. Start date: as soon as possible for the right person.

• Balance your cash float and card slips before handover.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Allocate rooms and pass early check-ins to housekeeping.
• Store guest details securely in line with POPIA.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Run the night audit, close the day and print the flash report.
• Book shuttles, dinner reservations and game drives for guests.

• Honest with cash and card payments
• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Clear spoken and written English

• Opera PMS or Protel certificate
• Amadeus or Galileo training for travel roles
• Revenue or yield management exposure

• Service charge share at some properties
• Paid system training in the first month
• Night-shift allowance

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.