Guest Room Attendant (Lodge)

Guests at a city business hotel in Johannesburg CBD will never meet you, but they will judge the stay by your work. This role rewards consistency more than flash.

Location: Johannesburg CBD, Gauteng. Applicants who already live in the area get looked at first.

• Clean bathrooms, replace towels and restock guest toiletries
• Log lost property with the guest's room number and date
• Strip and make beds to the hotel's standard, hospital corners included
• Vacuum, dust and check the minibar in each room
• Load, wash, dry and press linen in the hotel laundry
• Do evening turndowns, closing curtains and setting out slippers

• Quick and thorough, with a target of about 14 to 16 rooms a shift
• Honest, since you work in guests' rooms alone
• Grade 10 or matric
• Friendly and polite if you meet guests in the corridor
• Well groomed
• Available on weekends, holidays and in peak season

• Speaking a foreign language for tourist guests
• A hospitality short course or NQF Level 2 accommodation services certificate

• Meals on duty from the staff kitchen
• Share of the service charge or guest tips
• Staff accommodation at remote lodges
• Uniform supplied and laundered

• If you worked in a star-graded hotel, say which grading. It tells them the standard you already know.
• Write how many rooms you usually cleaned per shift. Head housekeepers care about pace as much as quality.