Hotel Front Desk Agent (Rotating Shifts) – Immediate Start

Guests at this beach resort in Centurion meet you first, so the stay starts at your desk. It suits someone who likes knowing exactly what a good day's work looks like.

Home base is a beach resort on the Centurion side of Gauteng.

• Balance your cash float and card slips before handover.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Handle complaints at the desk and log them for the duty manager.
• Take card pre-authorisations and settle folios at checkout.
• Manage OTA bookings coming in from online travel channels.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.

• Confident on a computer and quick to learn a property system
• Clear spoken and written English
• Matric
• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights
• Honest with cash and card payments

• Revenue or yield management exposure
• Opera PMS or Protel certificate

• Night-shift allowance
• Paid system training in the first month
• Meals on duty and uniform supplied

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.