Housekeeping Supervisor (Boutique Hotel)

Housekeeping at a boutique guesthouse in Ermelo is steady work with room to grow into supervising. Bring a calm head on busy days and you'll be fine.

Home base is a boutique guesthouse on the Ermelo side of Mpumalanga.

• Vacuum, dust and check the minibar in each room
• Clean lobby, lifts and public toilets through the day
• Strip and make beds to the hotel's standard, hospital corners included
• Log lost property with the guest's room number and date
• Do evening turndowns, closing curtains and setting out slippers
• Work through a room list, marking rooms clean on the housekeeping board

• Physically able to push trolleys and turn mattresses
• Friendly and polite if you meet guests in the corridor
• Grade 10 or matric
• Available on weekends, holidays and in peak season
• Well groomed

• A hospitality short course or NQF Level 2 accommodation services certificate
• Speaking a foreign language for tourist guests
• Previous hotel or guesthouse housekeeping experience

• Uniform supplied and laundered
• Share of the service charge or guest tips
• Staff accommodation at remote lodges
• Meals on duty from the staff kitchen

• Mention seasonal availability for December and Easter. Coastal and lodge properties hire heavily before those peaks.
• Write how many rooms you usually cleaned per shift. Head housekeepers care about pace as much as quality.