Housekeeping Supervisor (Boutique Hotel)

Check-out to check-in in under an hour, room after room, at a boutique guesthouse in Polokwane. Bring a calm head on busy days and you'll be fine.

This post is Polokwane-based, with most of your time spent at a boutique guesthouse. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Work through a room list, marking rooms clean on the housekeeping board
• Strip and make beds to the hotel's standard, hospital corners included
• Keep your trolley stocked and neat before each shift
• Load, wash, dry and press linen in the hotel laundry
• Log lost property with the guest's room number and date
• Report maintenance faults like dripping taps or broken lights

• Honest, since you work in guests' rooms alone
• Friendly and polite if you meet guests in the corridor
• Well groomed
• Available on weekends, holidays and in peak season
• Physically able to push trolleys and turn mattresses
• Quick and thorough, with a target of about 14 to 16 rooms a shift

• Experience with industrial laundry machines
• Previous hotel or guesthouse housekeeping experience

• Share of the service charge or guest tips
• Meals on duty from the staff kitchen
• Staff accommodation at remote lodges
• Uniform supplied and laundered

• Write how many rooms you usually cleaned per shift. Head housekeepers care about pace as much as quality.
• If you worked in a star-graded hotel, say which grading. It tells them the standard you already know.