IT Intern (Support Desk)

Get hands-on support experience at a group of private schools in Sasolburg, from password resets to new laptop builds. You'll work with a small crew, so being easy to work with matters as much as skill.

The work is in Sasolburg, Free State, so you'll need a reliable way to get there every day. Most weeks are 45 hours, in line with the BCEA.

• Install and configure printers, scanners and docking stations
• Image, set up and hand over new laptops and desktops
• Keep the asset register up to date when equipment moves
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Connect users remotely with a remote support tool to fix issues

• Patient and friendly with non-technical users
• Working knowledge of Windows 10 and 11 and Microsoft 365
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• At least 1 year of help desk or desktop support (not needed for intern posts)

• CompTIA Network+ or Microsoft MD-102 certification
• Experience supporting point-of-sale or medical devices

• Standby pay for after-hours cover
• Clear path to second-line and systems roles
• Company laptop and cellphone

• List your certifications right under your name; A+ and ITIL are common keyword filters.
• Describe the size of the environment you supported, such as "400 users across 6 branches".