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IT Support Technician (Field Services)

How2Apply Talent Network

Boksburg, Gauteng

Full-time

Posted 2 hours ago

Full-time IT & Software

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Job Description

A hospital group in Boksburg needs a calm tech who can help frustrated users get back to work. It's the kind of job where doing the basics well every day gets you noticed.

You'll report in Boksburg. Relocation is not covered for this one.

What you'll actually do

Visit branches or sites to fix issues that need hands on the machine
Write short how-to guides for common user problems
Connect users remotely with a remote support tool to fix issues
Reset passwords and unlock accounts in Active Directory and Entra ID
Escalate network and server faults to second or third line with good notes
Install and configure printers, scanners and docking stations

What you need

Patient and friendly with non-technical users
Working knowledge of Windows 10 and 11 and Microsoft 365
At least 1 year of help desk or desktop support (not needed for intern posts)
Able to log clear, complete ticket notes
Basic networking: IP addresses, DNS, DHCP and Wi-Fi

Extra points for

CompTIA Network+ or Microsoft MD-102 certification
Experience with Intune or SCCM for device management

On offer

Paid certification exams after probation
Clear path to second-line and systems roles
Standby pay for after-hours cover
Travel allowance for field technicians

Applying, step by step

Check you meet the must-haves first; recruiters filter on those before anything else.
Keep copies of these ready to send: certified matric certificate and ID copy plus copy of your driver's licence for field posts.
Send your details with the form below. Add one or two lines about similar work you've done.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 8 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Boksburg.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
List your certifications right under your name; A+ and ITIL are common keyword filters.