how2apply

IT Support Technician (Field Services)

How2Apply Talent Network

Krugersdorp, Gauteng

Full-time

Posted 3 hours ago

Full-time IT & Software

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Job Description

Get hands-on support experience at a managed IT services provider in Krugersdorp, from password resets to new laptop builds. You don't need to be the loudest person in the room, just the one others can count on.

This post is in Krugersdorp (Gauteng). Please only apply if you can travel there daily.

What you'll actually do

Install and configure printers, scanners and docking stations
Log, prioritise and update tickets on the service desk system
Keep the asset register up to date when equipment moves
Troubleshoot Outlook, Teams and OneDrive problems for users
Write short how-to guides for common user problems
Visit branches or sites to fix issues that need hands on the machine

You'll need

Code B driver's licence and own car for field posts
At least 1 year of help desk or desktop support (not needed for intern posts)
Able to log clear, complete ticket notes
Working knowledge of Windows 10 and 11 and Microsoft 365
Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

Extra points for

CompTIA Network+ or Microsoft MD-102 certification
ITIL Foundation
Experience with Intune or SCCM for device management

What you get

Clear path to second-line and systems roles
Company laptop and cellphone
Standby pay for after-hours cover
Travel allowance for field technicians

How to apply

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Have the following on hand (clear photos on your phone are fine at first): IT certificates, including A+ or N+ if you have them plus copy of your driver's licence for field posts.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 9 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Krugersdorp.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

List your certifications right under your name; A+ and ITIL are common keyword filters.
Describe the size of the environment you supported, such as "400 users across 6 branches".