how2apply

Junior IT Technician (Schools)

How2Apply Talent Network

Cape Town CBD, Western Cape

Full-time

Posted 2 hours ago

Full-time IT & Software

Apply for this job

Job Description

Get hands-on support experience at a group of private schools in Cape Town CBD, from password resets to new laptop builds. Expect to be trusted with real work from your first week.

This post is in Cape Town CBD (Western Cape). Please only apply if you can travel there daily.

What you'll actually do

Image, set up and hand over new laptops and desktops
Visit branches or sites to fix issues that need hands on the machine
Reset passwords and unlock accounts in Active Directory and Entra ID
Escalate network and server faults to second or third line with good notes
Log, prioritise and update tickets on the service desk system
Connect users remotely with a remote support tool to fix issues

You'll need

At least 1 year of help desk or desktop support (not needed for intern posts)
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
Code B driver's licence and own car for field posts
Able to log clear, complete ticket notes
Patient and friendly with non-technical users
Basic networking: IP addresses, DNS, DHCP and Wi-Fi

What you get

Travel allowance for field technicians
Standby pay for after-hours cover
Paid certification exams after probation

Applying, step by step

Make sure the role, the hours and working in Cape Town CBD really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
If you're shortlisted you'll hear from us within 10 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Cape Town CBD; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

List your certifications right under your name; A+ and ITIL are common keyword filters.
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.