Junior IT Technician (Schools) – Immediate Start

You'll be the person who fixes it when laptops, printers and logins break at a call centre campus in Midrand. If you turn up on time and finish what you start, you'll fit in quickly.

Home base is a call centre campus on the Midrand side of Gauteng.

• Install and configure printers, scanners and docking stations
• Image, set up and hand over new laptops and desktops
• Replace faulty hardware and log warranty claims with suppliers
• Log, prioritise and update tickets on the service desk system
• Connect users remotely with a remote support tool to fix issues
• Reset passwords and unlock accounts in Active Directory and Entra ID

• Code B driver's licence and own car for field posts
• Patient and friendly with non-technical users
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Able to log clear, complete ticket notes
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi

• ITIL Foundation
• CompTIA Network+ or Microsoft MD-102 certification
• Experience supporting point-of-sale or medical devices

• Paid certification exams after probation
• Travel allowance for field technicians
• Standby pay for after-hours cover

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• List your certifications right under your name; A+ and ITIL are common keyword filters.