Junior IT Technician (Schools) – Entry Level

You'll be the person who fixes it when laptops, printers and logins break at a corporate head office in Randburg. This role rewards consistency more than flash.

You'll report in Randburg. Relocation is not covered for this one.

• Reset passwords and unlock accounts in Active Directory and Entra ID
• Connect users remotely with a remote support tool to fix issues
• Image, set up and hand over new laptops and desktops
• Visit branches or sites to fix issues that need hands on the machine
• Keep the asset register up to date when equipment moves
• Escalate network and server faults to second or third line with good notes

• Working knowledge of Windows 10 and 11 and Microsoft 365
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Code B driver's licence and own car for field posts

• Experience supporting point-of-sale or medical devices
• ITIL Foundation
• CompTIA Network+ or Microsoft MD-102 certification

• Clear path to second-line and systems roles
• Paid certification exams after probation
• Travel allowance for field technicians
• Standby pay for after-hours cover

• List your certifications right under your name; A+ and ITIL are common keyword filters.
• Describe the size of the environment you supported, such as "400 users across 6 branches".