Load Planner (Road Freight) – Experienced

Behind every truck on the road is a controller; at a courier operations centre in Newcastle, that could be you. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

This post is Newcastle-based, with most of your time spent at a courier operations centre.

• Arrange breakdown recovery and replacement vehicles
• Assign trucks and drivers to routes and track them on telematics
• Check driver hours so nobody drives too long without rest
• Capture trip sheets, fuel and toll costs on the system
• Book vehicle services, licence renewals and roadworthy tests
• Update customers on delivery times and delays

• Calm and decisive when things go wrong
• Able to work shifts in a 24-hour control office
• Good with Excel and email
• At least 2 years in transport or logistics
• Matric
• Clear on the phone with drivers and customers

• Logistics or supply chain certificate
• Previous truck driving experience

• Office-based work with a steady roster
• Growth to transport manager
• Training on the fleet and tracking systems

• Mention the tracking and Excel skills you have. Bring an example report if you are allowed to share one.
• If you drove trucks before, say so. Controllers who know the road earn quick respect from drivers.