Lodge Housekeeper (Game Reserve) – Fixed-Term

Guests at a city business hotel in Newcastle will never meet you, but they will judge the stay by your work. This is a good step for someone who wants proper routine and a manager who notices good work.

The work is in Newcastle, KwaZulu-Natal, so you'll need a reliable way to get there every day. You'll start with a short induction before working on your own.

• Log lost property with the guest's room number and date
• Clean lobby, lifts and public toilets through the day
• Load, wash, dry and press linen in the hotel laundry
• Keep your trolley stocked and neat before each shift
• Vacuum, dust and check the minibar in each room
• Do evening turndowns, closing curtains and setting out slippers
• Strip and make beds to the hotel's standard, hospital corners included

• Honest, since you work in guests' rooms alone
• Quick and thorough, with a target of about 14 to 16 rooms a shift
• Friendly and polite if you meet guests in the corridor
• Well groomed
• Available on weekends, holidays and in peak season

• Experience with industrial laundry machines
• Speaking a foreign language for tourist guests
• Previous hotel or guesthouse housekeeping experience

• Staff accommodation at remote lodges
• Uniform supplied and laundered
• Meals on duty from the staff kitchen

• If you worked in a star-graded hotel, say which grading. It tells them the standard you already know.
• Write how many rooms you usually cleaned per shift. Head housekeepers care about pace as much as quality.