Lodge Reception & Bookings Coordinator

At this game lodge in Bloemfontein, you'll turn bookings into happy stays. If you like clear targets and knowing where you stand, this is for you.

This post is Bloemfontein-based, with most of your time spent at a game lodge. Weekend work is on a roster, so you won't be on every weekend.

• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Handle complaints at the desk and log them for the duty manager.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Manage OTA bookings coming in from online travel channels.
• Take card pre-authorisations and settle folios at checkout.

• Clear spoken and written English
• Honest with cash and card payments
• Confident on a computer and quick to learn a property system
• Matric
• You can work rotating shifts, including nights

• Amadeus or Galileo training for travel roles
• Revenue or yield management exposure
• Opera PMS or Protel certificate

• Meals on duty and uniform supplied
• Night-shift allowance
• Discounted stays across the group
• Paid system training in the first month

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.