Lodge Reception & Bookings Coordinator

At this boutique guesthouse in Klerksdorp, you'll turn bookings into happy stays. If you turn up on time and finish what you start, you'll fit in quickly.

The site is in Klerksdorp; early starts mean public transport timing matters, so check your route before applying. Weekend work is on a roster, so you won't be on every weekend.

• Manage OTA bookings coming in from online travel channels.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Handle complaints at the desk and log them for the duty manager.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Run the night audit, close the day and print the flash report.
• Store guest details securely in line with POPIA.
• Allocate rooms and pass early check-ins to housekeeping.

• Confident on a computer and quick to learn a property system
• Honest with cash and card payments
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Calm with an unhappy guest at 11pm
• Matric

• Revenue or yield management exposure
• Opera PMS or Protel certificate

• Service charge share at some properties
• Paid system training in the first month
• Meals on duty and uniform supplied
• Night-shift allowance

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.