Lodge Reception & Bookings Coordinator

Running the front desk of a beach resort in Mokopane means calm service and a clean shift balance. It's the kind of job where doing the basics well every day gets you noticed.

This post is Mokopane-based, with most of your time spent at a beach resort. There's a probation period of three months before the contract is confirmed.

• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Take card pre-authorisations and settle folios at checkout.
• Handle complaints at the desk and log them for the duty manager.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Manage OTA bookings coming in from online travel channels.
• Store guest details securely in line with POPIA.

• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Clear spoken and written English
• Confident on a computer and quick to learn a property system
• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights
• Matric

• Paid system training in the first month
• Night-shift allowance
• Meals on duty and uniform supplied
• Discounted stays across the group

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.