Lodge Reception & Bookings Coordinator

Running the front desk of a travel agency in Paarl means calm service and a clean shift balance. People who do well here are steady, honest and not scared to ask when something is unclear.

The site is in Paarl; early starts mean public transport timing matters, so check your route before applying.

• Store guest details securely in line with POPIA.
• Run the night audit, close the day and print the flash report.
• Balance your cash float and card slips before handover.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Book shuttles, dinner reservations and game drives for guests.
• Check guests in and out on Opera or Protel, and scan IDs and passports.

• Honest with cash and card payments
• You can work rotating shifts, including nights
• Clear spoken and written English
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Matric

• Discounted stays across the group
• Service charge share at some properties
• Paid system training in the first month

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.