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Lodge Reception & Bookings Coordinator

How2Apply Talent Network

Pietermaritzburg, KwaZulu-Natal

Full-time

Posted 20 hours ago

Full-time Hospitality & Tourism

R10 500 – R14 250/month

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Job Description

Running the front desk of an airport hotel in Pietermaritzburg means calm service and a clean shift balance. This role rewards consistency more than flash.

Home base is an airport hotel on the Pietermaritzburg side of KwaZulu-Natal.

What you'll actually do

Store guest details securely in line with POPIA.
Run the night audit, close the day and print the flash report.
Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
Check guests in and out on Opera or Protel, and scan IDs and passports.
Book shuttles, dinner reservations and game drives for guests.
Manage OTA bookings coming in from online travel channels.
Handle complaints at the desk and log them for the duty manager.

You'll need

Honest with cash and card payments
Confident on a computer and quick to learn a property system
Matric
You can work rotating shifts, including nights

Helpful, not essential

Revenue or yield management exposure
Opera PMS or Protel certificate
Amadeus or Galileo training for travel roles

What you get

Service charge share at some properties
Night-shift allowance
Meals on duty and uniform supplied
Discounted stays across the group

How to apply

Check you meet the must-haves first; recruiters filter on those before anything else.
Keep copies of these ready to send: your hospitality or tourism diploma and transcript, two contactable references plus certified copy of your matric certificate.
Send your details with the form below. Add one or two lines about similar work you've done.
Watch for a call or WhatsApp from How2Apply over the next 5 working days.

How2Apply recruits for this position on behalf of hiring employers around Pietermaritzburg; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Before you hit apply

Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.